Privacy Policy

Introduction

This Privacy Policy describes how Dewan (“Dewan”, “we”, “us”) collects and processes personal data through this website when you browse, contact us through a form, subscribe to updates, or enquire about working with us. Dewan is headquartered in Dubai, United Arab Emirates, and processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and other applicable data protection laws in the places where we operate.

We may update this policy from time to time; the date above reflects the current version. By providing personal data to us, you acknowledge the terms of this policy. You always have choices: where information is requested, you may decline to provide it (some features, such as contacting us through the site, may then be unavailable), and you may withdraw consent at any time by contacting us at legal@dewan.global.

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18. If you believe we may hold such data, please contact us and we will delete it.

Information we collect

Information you provide directly:

• Contact details and message content when you reach out through our contact form or by email — such as your name, email address, phone number, company, and the nature of your enquiry;
• Your email address when you subscribe to our newsletter;
• Information you submit in connection with career opportunities or events.

Information collected automatically:

• Technical and usage data sent by your browser, such as browser type and version, device and screen information, pages visited, time spent, and referring pages;
• Cookies and similar technologies necessary for the website to function and to help us understand, in aggregate, how the site is used. Cookies alone do not identify you personally.

How and why we use personal data

We use personal data to respond to your enquiries, provide information and services you request, send newsletters you have subscribed to, operate and improve this website, maintain the security of our systems, and meet our legal and regulatory obligations. Consistent with the PDPL, we process personal data only where a lawful basis applies:

• With your consent, which you may withdraw at any time;
• Where processing is necessary in connection with a contract with you or steps you have asked us to take before entering one;
• Where processing is necessary to comply with our legal obligations;
• Where processing is otherwise permitted under the PDPL, including for our legitimate business purposes that do not override your rights.

Dewan does not sell personal data.

Sharing of personal data

We share personal data only as needed and in accordance with applicable law, with:

• Dewan offices and affiliates, for the purposes described in this policy;
• Service providers who support our website and communications, such as hosting, analytics, and email delivery providers, acting on our instructions;
• Professional advisers, such as legal and financial advisers, where necessary;
• Public authorities, courts, or regulators where disclosure is required by law;
• A successor or partner entity in connection with a corporate transaction such as a merger, reorganization, or investment;
• Any other party where you have given consent.

International transfers

Dewan operates offices across several countries. Where personal data is transferred outside the UAE, we do so in accordance with the PDPL’s requirements on cross-border transfers, ensuring an adequate level of protection or applying appropriate safeguards so that your data remains protected wherever it is processed.

Retention

We keep personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law, after which it is deleted or anonymized.

Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and loss. No method of transmission or storage is entirely secure, but we take reasonable steps consistent with industry practice, and we review these measures regularly.

Third-party links

This website may link to third-party websites. A link is not an endorsement, and we are not responsible for the content or privacy practices of other sites. We encourage you to review the privacy policy of any website you visit.

Your rights

Subject to the conditions of the PDPL, you have the right to:

• Request access to the personal data we hold about you and information about how it is processed;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Request restriction of processing, or object to processing, including for direct marketing purposes;
• Request transfer of your data in a structured, machine-readable format, where applicable;
• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;
• Lodge a complaint with the UAE Data Office or other competent authority.

To exercise any of these rights, contact us at legal@dewan.global. We may need to verify your identity before acting on a request.

Information about others

If you provide personal data about another person, you confirm that they are aware of this policy and that you are authorized to share their information with us.

Changes to this policy

We may revise this policy to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised date.

Contact

For any question or request concerning this policy or your personal data, contact Dewan at legal@dewan.global.